Responsive works
Urgent repairs triaged within minutes, dispatched to trades whose licences and insurances are already verified.
Maintenance that keeps tenants happy and portfolios compliant
From urgent repairs to long-term programs, SURE Maintenance centralises every request. Our coordination team schedules, tracks, and assures the work so property managers and owners stay ahead of issues.
SURE Maintenance is the property maintenance services arm of SURE Building Services in Perth and WA. We deliver responsive repairs, preventative programs, and compliance reporting through a single coordination desk and vetted trades.
Programs
Service streams built for portfolios
Bundle urgent responses, preventative maintenance, and capital works into one program so every site follows the same playbook.
Preventative programs
Scheduled inspections, asset lifecycle planning, and seasonal servicing to prevent costly surprises.
Insurance and make-safe
Disaster and insurance works coordinated with insurers, loss adjusters, and compliance paperwork built in.
Quality assurance
QA that protects owners, tenants, and trades alike
Quality is not left to perception. We run every maintenance job through a documented process with evidence stored in the platform.
01
Every job moves through digital QA checklists before completion.
02
Before-and-after photos live in the client portal for instant review.
03
Sign-off requires SURE coordinator approval - trades are only paid after QA passes.
Visibility
Technology that keeps everyone informed
Clients track real-time status with live notifications, quote approvals, milestone images, and cost history - all inside our custom software.
Live dashboards
View open tasks, response times, and budget allocation at a glance. Export reports for strata, owners, or head office in one click.
Live insightAuditable communication
All notes, approvals, and tenant updates are timestamped. No more searching inboxes - everything sits in the job file.
Live insightFAQ
Frequently asked questions
What property maintenance services do you offer?
We offer responsive repairs, preventative maintenance programs, and compliance reporting. Everything is run through a single coordination desk so you have one team for reactive fixes, planned maintenance, and emergencies.
How do you ensure quality on maintenance jobs?
Every job is assigned to a vetted, licensed trade. We use a clear process: submit, assign, deliver, assure. We don’t sign off until our checklist is complete and you have photos and compliance documentation.
Do you do emergency repairs?
Yes. We handle urgent and emergency repairs as part of our responsive maintenance service. Contact us and we’ll prioritise according to urgency and get a trade assigned and on site.
What is your coverage area?
We serve Western Australia with a focus on Perth and surrounds. We only operate where we can deliver the same standards, so you get consistent quality across your portfolio.
How do I request maintenance?
Contact us by phone, email, or the contact form. Give us the details once; we capture scope and site constraints, assign a trade, and keep you updated until the job is signed off.
Ready to simplify your maintenance?
Book a short call to see how we can centralise your repairs, QA, and reporting. We respond within one business day.
No obligation. We'll show you the platform and answer your questions.