One line of communication
Your account manager coordinates every job and sends updates your owners and tenants can count on. No more chasing contractors.
For property managers
Stay in control without juggling vendors
One point of contact for maintenance, capital works, and urgent repairs. We coordinate trusted trades, keep owners and tenants informed, and deliver clear reporting so you can focus on growing relationships.
Trusted by
some of Australia's largest property groups
SURE Building Services gives property managers one point of contact for maintenance, capital works, and repairs across Western Australia. We offer interest-free finance for property owners (e.g. up to $15k), vetted trades, and portfolio review within one business day.
Partnership
One team behind every job on your portfolio
We run your full network of maintenance, building, and inspection services under one roof, so your team has more chances to get time back.
See your whole portfolio at a glance
Track response times, spend, and recurring issues across your rentals with reporting designed for property and strata managers.
Compliance peace of mind
Licensing, insurance, and safety documentation are stored against each trade, and QA evidence is delivered with every job completion report.
The SURE Difference
Why property managers choose SURE
Built to solve the biggest pain points in property maintenance, with a team and process designed for scale.
One phone call, we do the rest
Stop juggling multiple vendors. From emergency repairs to major capital works, one point of contact coordinates every trade, tenant, and timeline.
Pay out of rental income
Ease the burden on owners. Pay out of rental income or access interest-free finance up to $15,000 for pre-sale work, urgent repairs, and capital upgrades. No upfront cash flow stress.
Right the first time, every time
We don't just fix problems, we prevent them. Every job starts with a quality-assured inspection so the right solution is delivered first time, with photo evidence you can share with owners.
Custom integration with your software
Jobs, approvals, and reporting flow into the tools you already use. No double-handling, no switching between systems.
Owner finance
Interest-free finance up to $15,000
Remove the cash-flow barrier for your owners. When they need pre-sale work, urgent repairs, or capital upgrades, we offer interest-free finance so properties stay maintained and sale-ready without upfront cost.
No interest, no hidden fees
Owners pay the job cost only. No interest charges or surprise fees, just transparent repayments that fit their situation.
Pre-sale and maintenance ready
Use it for pre-sale touch-ups, urgent repairs, or planned capital works. One simple option for any job type.
Simple approval, fast turnaround
Straightforward eligibility and quick decisions so work can start when it matters. Listings, compliance, or tenant handover.
Terms and conditions apply. Eligibility criteria may apply.
Full visibility
Your owners and tenants always know what's happening
A dedicated team coordinates tenant and owner communication so your time in the CRM stays low. We track everything. Nothing gets missed.
01
Tenants get appointment times and completion updates. You and your owners stay in the loop.
02
Owners sign off digitally. Every approval is stored against the work order.
03
Budget alerts flag when spend thresholds are met so you can intervene early.
Connected services
Tap into a wider network when your owners need more
From pest control to solar, we coordinate across the SURE group's specialist divisions so you have one contact and consistent quality standards.
Integrated inspections
Schedule routine inspections through the same point of contact and receive actionable reports that feed directly into maintenance tasks.
Portfolio readyCapital planning support
Use your maintenance history to forecast asset replacements and propose proactive upgrades to owners.
Portfolio readyFAQ
Frequently asked questions
What is interest-free finance for property owners?
We offer interest-free finance for eligible property owners for maintenance and capital works, typically up to $15,000. This helps owners fund repairs and improvements without upfront cost, while you keep one point of contact for the work.
How does the single point of contact work?
You deal with one team for all maintenance, repairs, and capital works. One request, one process: we handle quoting, scheduling, trades, updates, and quality sign-off. No juggling multiple vendors or chasing updates.
Do you work with property managers and agencies?
Yes. We’re built for property managers and real estate agencies. We provide compliance-ready reporting, clear tenant communications, and one team that answers and delivers. Book a portfolio review and we respond within one business day.
What reporting do you provide?
You get visibility at every step: status, progress, photos, and compliance docs. We don’t sign off until work meets our standards, so you have proof and clear records for owners and tenants.
How do I get started?
Book a portfolio review via the contact form or phone. We’ll respond within one business day and show you how one point of contact can simplify maintenance and capital works for your portfolio.
Book a portfolio review
A short call to see how we can support your portfolio, no obligation. We'll show you how one point of contact can cut your admin in half and keep owners and tenants informed. We respond within one business day.
No long-term lock-in. Start with one portfolio or a trial if you prefer.